Professional complaints & discipline lawyers in Mississauga

Who do we act for?

• Physicians and surgeons (CPSO)
• Registered nurses and registered practical nurses (CNO)
• Pharmacists and pharmacy technicians (OCP)
• Other regulated health professionals in Ontario
• Lawyers and paralegals (LSO)

What happens after a complaint to a health College?

Complaints about regulated health professionals follow the Health Professions Procedural Code, Schedule 2 to the Regulated Health Professions Act, 1991:

1. Notice

   The Registrar must give you notice of the complaint within 14 days of receiving it.

2. Your response

   You may make written submissions to the Inquiries, Complaints and Reports Committee (ICRC) within 30 days of that notice. In some cases the Committee can set a shorter period.

3. The Committee’s decision

   A panel of the ICRC can refer allegations to the Discipline Committee, refer you for incapacity proceedings, require you to appear to be cautioned, take other action the Code allows, or take no action.

4. Review

   The complainant or the member can ask the Health Professions Appeal and Review Board (HPARB) to review the decision within 30 days — except a referral to the Discipline Committee or to incapacity proceedings.

Source: Health Professions Procedural Code, ss. 25, 25.2, 26 and 29. Verified November 2026.

What about complaints against lawyers and paralegals?

The Law Society of Ontario regulates lawyers and paralegals. It reviews and investigates complaints, and some matters go on to a hearing before the Law Society Tribunal. We help licensees respond to the Law Society’s inquiries and represent them through the process.

Why get advice before you respond?

Your written response becomes part of the record the committee decides on. It should be accurate, complete and professional, and it should address the concerns raised without creating new ones. Check too whether your professional liability protection — for example the CMPA for physicians or the CNPS for nurses — offers legal assistance for your matter.

Last reviewed: October 3, 2026General information about Ontario law — not legal advice for your situation.